Repair Services
We're able to repair any durable medical equipment. We mostly do repairs at our store. However, we are able to go to the location of the DME and possibly work on it there. Your more extensive problems will need to come back to my shop. For home service calls, we do charge $65 within a 20 mile range from our store. Which is roughly Rural Hall, Kernersville, Welcome, Mocksville. It is payable at time of arrival. It is $75 for the service call between 21 and 30 miles. Payable at time of arrival. Any longer the service call is due at time the appointment is made. We will call beforehand to make sure the appointment is still on. If we show up and you're not there, you have forfeited the service call fee.
Scooter and Powerchair Diagnostic Fee: $55
We perform a diagnostic check to troubleshoot electrical problems. This covers checking all of your electrical components on your DME. This does not cover the cost of the part.
Repairs:
Labor is $95 an hour charged in 15 minute increments.
15 Minutes: $23.75
30 Minutes: $47.50
45 Minutes: $71.25
60 Minutes: $95.00
Batteries
Bring in your batteries and we will check them for FREE. This service test is the best way to make sure your batteries are still in good working order! You can come to our location during our normal business hours for a free battery check.
Service Fee: FREE
We will install your new batteries and properly dispose of your old batteries when you purchase your batteries through Embrace Medical Supply and DME Repair. Simply stop by our showroom/service center with your equipment and old batteries, and we will install your new batteries.
Service Fee: FREE w/ battery purchase.
We are exclusive with MK Batteries because they are mostly made in the U.S.A.
REMEMBER, most power wheelchairs require two batteries. Equipment with Lithium batteries only have one. When one of them is bad, you must replace both. Otherwise, your wheelchair will not work properly. The longevity of your battery depends on the depth of the charge to get it back to 100%. Here is a chart to guide you on how long a battery will last.
Can You Overcharge a Power Chair or Mobility Scooter Battery? Simply put, with MK Batteries, no you cannot overcharge your battery. The all of their batteries are fitted with a cut-off point You can now have peace of mind that your battery will turn off as soon as it is fully charged.
Depth of Discharge vs Number of Cycles:
1 cycle= 1 Discharge/Recharge
If a GEL Battery needs to be charged
100%, you will get roughly 450 charges.
80%, you will get roughly 600 charges.
50%, you will get roughly 1,000 charges.
25%, you will get roughly 2,100 charges.
10%, you will get roughly 5,700 charges
If an AGM lead-acid battery needs to be charged
100%, you will get roughly 150 charges.
80%, you will get roughly 250 charges.
50%, you will get roughly 500 charges.
25%, you will get roughly 1,200 charges.
10%, you will get roughly 3,200 charges.